DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES | PRINTED: 7/23/2019 FORM APPROVED OMB NO. 0938-0391 | |||||||||
STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION | (X1) PROVIDER/SUPPLIER/CLIA IDENNTIFICATION NUMBER: 265149 |
| (X3) DATE SURVEY COMPLETED 09/07/2018 | |||||||
NAME OF PROVIDER OF SUPPLIER FOUR SEASONS LIVING CENTER | STREET ADDRESS, CITY, STATE, ZIP 2800 HIGHWAY TT | |||||||||
For information on the nursing home’s plan to correct this deficiency, please contact the nursing home or the state survey agency. |
(X4) ID PREFIX TAG | SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) | |
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F 0657 Level of harm – Minimal harm or potential for actual harm Residents Affected – Some | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** |
DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES | PRINTED: 7/23/2019 FORM APPROVED OMB NO. 0938-0391 | |||||||||
STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION | (X1) PROVIDER/SUPPLIER/CLIA IDENNTIFICATION NUMBER: 265149 |
| (X3) DATE SURVEY COMPLETED 09/07/2018 | |||||||
NAME OF PROVIDER OF SUPPLIER FOUR SEASONS LIVING CENTER | STREET ADDRESS, CITY, STATE, ZIP 2800 HIGHWAY TT | |||||||||
For information on the nursing home’s plan to correct this deficiency, please contact the nursing home or the state survey agency. |
(X4) ID PREFIX TAG | SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) | |
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F 0657 Level of harm – Minimal harm or potential for actual harm Residents Affected – Some | (continued… from page 1) from staff. During an interview on 09/06/18 at 5:43 P.M., LPN C said the resident has fallen twice in the last six months and has a bed alarm. The resident is supposed to let staff know when he/she gets out of bed, but he/she turns the alarm off. 5. Review of Resident #123’s, Quarterly MDS, dated [DATE], showed staff assessed the resident as: -Severely Cognitively Impaired; -Requires extensive assistance of one staff members for bed mobility, transfer, walking, dressing, hygiene, and toileting; -Requires supervision and set up for dining; -Frequently incontinent of bladder and bowel; -Bed rail used daily; -Bed alarm not used; -Received antipsychotic, antidepressant, and diuretic for seven of seven look back days. Review of the resident’s POS dated 8/15/18 to 9/14/18 showed the resident with an order for [REDACTED].>Review of the resident’s care plan, dated 4/4/17, showed staff did not update the care plan to direct staff on the care needed with identification of the resident’s bed rail. Further review showed staff did not update the care plan to direct staff to provide extensive assistance with ADLs. Review showed staff did not update the care plan to direct staff that the resident is frequently incontinent of bowel and bladder. 6. Review of Resident #161’s, Quarterly MDS, dated [DATE], showed staff assessed the resident as: -Cognitively Intact; -Independent for bed mobility, transfers, toileting, and dressing; -Required supervision with set up assistance of one staff for eating; -Independently walks in room, and in the corridor; and 161 -Smokes per facility smoke schedule. Review of the resident’s POS (physician’s orders [REDACTED].>Review of the resident’s care plan, dated 2/01/18, showed staff did not update the care plan to direct staff on the care needed with oxygen use. Additional review showed staff did not update the care plan with identification of the resident’s oxygen use and smoking regimen. 7. During an interview 9/7/18 at 2:42 P.M., the DON (Director of Nursing) said he/she expects the MDS (Minimum Data Set) coordinators to update the care plans with any new event such as a fall, bruise, etc. and with each review. When staff receive new orders, they are expected to notify the MDS Coordinator so he/she can update the care plan timely. The MDS Coordinator also attends morning meetings when department heads review any resident updates. Falls, special alarms, and wounds are some of the things that should be on the residents’ care plans. | |
F 0758 Level of harm – Minimal harm or potential for actual harm Residents Affected – Some | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES | PRINTED: 7/23/2019 FORM APPROVED OMB NO. 0938-0391 | |||||||||
STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION | (X1) PROVIDER/SUPPLIER/CLIA IDENNTIFICATION NUMBER: 265149 |
| (X3) DATE SURVEY COMPLETED 09/07/2018 | |||||||
NAME OF PROVIDER OF SUPPLIER FOUR SEASONS LIVING CENTER | STREET ADDRESS, CITY, STATE, ZIP 2800 HIGHWAY TT | |||||||||
For information on the nursing home’s plan to correct this deficiency, please contact the nursing home or the state survey agency. |
(X4) ID PREFIX TAG | SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) | |
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F 0758 Level of harm – Minimal harm or potential for actual harm Residents Affected – Some | (continued… from page 2) **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, facility staff failed to perform Gradual Dose Reductions (GDRs) on [MEDICAL CONDITION] medications required for two residents (Residents #106, and #186) and failed to ensure that as needed (PRN) [MEDICAL CONDITION] medication orders were limited to 14 days unless specific duration and clinical rationale were provided for one resident (Resident #106). Staff also failed to obtain an appropriate [DIAGNOSES REDACTED].#20, and #72). The facility census was 227. 1. Review of the facility’s [MEDICAL CONDITION] and Antipsychotic Medication Policy, dated (MONTH) 28, (YEAR) showed: -PRN (as needed) medications may only be extended longer than 14 days with physician documentation explaining why it is appropriate to extend the medication; -For all [MEDICAL CONDITION] medication, nursing and physician should evaluate efficacy of routine medications and adjust as needed. 2. Review of Resident #20’s MDS, dated [DATE], showed the resident’s [DIAGNOSES REDACTED].>- Depression – Anxiety Disorder – [MEDICAL CONDITION] (other than [MEDICAL CONDITION]) – TBI ([MEDICAL CONDITION]) Review of the resident’s physician’s orders [REDACTED]. 3. Review of Resident #72’s MDS, a federally mandated resident assessment, dated 6/26/18, showed resident [DIAGNOSES REDACTED]. Review of resident’s physician’s orders [REDACTED]. 4. Review of Resident #106’s quarterly Minimum Data Set (MDS), a federally mandated assessment, dated 7/12/18, showed staff assessed the resident as: -Moderate cognitive impairment; -[DIAGNOSES REDACTED]. -Staff assessed mood as moderate mood indicators; -Physical behaviors no behaviors. Review of the resident’s care plan, dated 10/12/17, showed it directed staff: -Monitor for adverse reactions; -Obtain labs as ordered and report to the physician; and -Observe for changes in mood/behavior and report to the physician. Review of the resident’s POS, dated 8/15/18 to 9/14/18, showed staff obtained a physician’s orders [REDACTED]. Review of the resident’s Medication Administration Record [REDACTED]. Further review showed the order did not contain a stop date of 14 days or less or a rationale for the continued use for either the [MEDICATION NAME] or the [MEDICATION NAME]. 5. Review of Resident #106’s quarterly MDS, dated [DATE], showed staff assessed the resident as: -Moderate cognitive impairment; -[DIAGNOSES REDACTED]. -Staff assessed mood-moderate mood indicators; -Did not display behaviors. Review of the resident’s care plan, dated 10/12/17, showed it directed staff: -Monitor for adverse reactions; -Obtain labs as ordered and report to the physician; and -Observe for changes in mood/behavior and report to the physician. Review of the resident’s POS, dated 8/15/18 to 9/14/2018, showed staff obtained a physician’s orders [REDACTED]. |
DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES | PRINTED: 7/23/2019 FORM APPROVED OMB NO. 0938-0391 | |||||||||
STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION | (X1) PROVIDER/SUPPLIER/CLIA IDENNTIFICATION NUMBER: 265149 |
| (X3) DATE SURVEY COMPLETED 09/07/2018 | |||||||
NAME OF PROVIDER OF SUPPLIER FOUR SEASONS LIVING CENTER | STREET ADDRESS, CITY, STATE, ZIP 2800 HIGHWAY TT | |||||||||
For information on the nursing home’s plan to correct this deficiency, please contact the nursing home or the state survey agency. |
(X4) ID PREFIX TAG | SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) | |
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F 0758 Level of harm – Minimal harm or potential for actual harm Residents Affected – Some | (continued… from page 3) Review of the resident’s MAR indicated [REDACTED]. Staff documented all as given daily. Review of the resident’s medical record showed it did not contain any pharmacy recommendations or physician approved gradual dosage reductions for the last year. 6. Review of Resident #186’s Annual MDS, dated [DATE], showed staff assessed the resident as: -Moderate cognitive impairment; -[DIAGNOSES REDACTED]. -Staff assessed mood-minimal mood indicators; -Physical behaviors no behaviors; Review of the resident’s care plan, dated 8/10/17, showed it directed staff: -Monitor for adverse reactions; -[DIAGNOSES REDACTED]. -No documented behaviors. Review of the resident’s POS, dated 8/15/18 to 9/14/18, showed staff obtained a physician’s orders [REDACTED]. Review of the resident’s MAR indicated [REDACTED]. Staff documented they administered the medication daily. Review of the resident’s medical record showed it did not contain any pharmacy recommendations or physicians approved gradual dosage reductions for the last year. 7. During an interview on 9/07/18 at 2:42 P.M., the Director of Nursing (DON) said the pharmacy reviews the residents’ charts for GDR recommendations or other medication recommendations, then he/she is responsible to send them to the physician and track them. | |
F 0880 Level of harm – Minimal harm or potential for actual harm Residents Affected – Many | Provide and implement an infection prevention and control program. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** |
DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES | PRINTED: 7/23/2019 FORM APPROVED OMB NO. 0938-0391 | |||||||||
STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION | (X1) PROVIDER/SUPPLIER/CLIA IDENNTIFICATION NUMBER: 265149 |
| (X3) DATE SURVEY COMPLETED 09/07/2018 | |||||||
NAME OF PROVIDER OF SUPPLIER FOUR SEASONS LIVING CENTER | STREET ADDRESS, CITY, STATE, ZIP 2800 HIGHWAY TT | |||||||||
For information on the nursing home’s plan to correct this deficiency, please contact the nursing home or the state survey agency. |
(X4) ID PREFIX TAG | SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) | |
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F 0880 Level of harm – Minimal harm or potential for actual harm Residents Affected – Many | (continued… from page 4) growth in building water systems that reduce the risk of growth and spread of Legionella and other opportunistic pathogens in water; -CMS expects Medicare certified healthcare facilities to have water management policies and procedures to reduce the risk of growth and spread of Legionella and other opportunistic pathogens in building water systems. An industry standard calling for the development and implementation of water management programs in large or complex building water systems to reduce the risk of [DIAGNOSES REDACTED] was published in (YEAR) by American Society of Heating, Refrigerating, and Air Conditioning Engineers (ASHRAE). In (YEAR), the CDC and its partners developed a toolkit to facilitate implementation of this ASHRAE Standard(https://www.cdc.gov/legionella/maintenance/wmp-toolkit.html). Environmental, clinical, and epidemiological considerations for healthcare facilities are described in this toolkit; -Surveyors will review policies, procedures, and reports documenting water management implementation results to verify that facilities: -Conduct a facility risk assessment to identify where Legionella and other opportunistic waterborne pathogens (e.g. Pseudomonas, Acinetobacter, Burkholderia, Stenotrophomonas, nontuberculous mycobacteria, and fungi) could grow and spread in the facility water system; -Implement a water management program that considers the ASHRAE industry standard and the CDC toolkit, and includes control measures such as physical controls, temperature management, disinfectant level control, visual inspections, and environmental testing for pathogens; -Specify testing protocols and acceptable ranges for control measures, and document the results of testing and corrective actions taken when control limits are not maintained. During an interview on 09/06/18 at 11:27 A.M., the administrator said the facility does not have policies and procedures for the inspection, testing, and maintenance of the facility’s water systems related to LD. The administrator said the facility’s corporation stated they will develop these policies and procedures if one of their facilities admits a resident with LD, but said the corporation does not currently have the policies and procedures. 3. Review of the facility’s Handwashing Policy, dated (MONTH) 6 (YEAR), showed staff is directed to wash their hands after handling items potentially contaminated with a resident’s blood, body fluids, exertions and secretions. Review of the facility’s Peri-Care Policy, dated (MONTH) (YEAR), showed it did not contain direction for the staff in regards to when it is appropriate to change gloves and wash their hands during perineal care. 4. Observation on 09/05/18 at 12:12 P.M., showed Restorative Aide (RA) J cleaned tea from the floor, picked up the soiled linen with his/her hands and placed in the hamper. RA J did not wash his/her hands before he/she continued to pass resident’s drinks and meal trays. During an interview on 9/7/18 at 2:00 P.M., RA K said during dining tasks if any staff’s hands get visually soiled, they are to wash them. RA K said that staff are expected to sanitize after every tray pass. Observation on 09/05/18 at 2:44 P.M., showed Certified Nurse Assistant (CNA) A did not clean Resident #198 from front to back during incontinent care. Additionally, he/she did not change his/her gloves before he/she cleaned the resident’s front perineal area with his/her contaminated gloves or before he/she touched the clean sheet and pad. Observation on 09/06/18 at 10:58 A.M., showed CNA B and CNA G provided catheter care to Resident #152. CNA G did not wash his/her hands after he/she touched the resident’s |
DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES | PRINTED: 7/23/2019 FORM APPROVED OMB NO. 0938-0391 | |||||||||
STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION | (X1) PROVIDER/SUPPLIER/CLIA IDENNTIFICATION NUMBER: 265149 |
| (X3) DATE SURVEY COMPLETED 09/07/2018 | |||||||
NAME OF PROVIDER OF SUPPLIER FOUR SEASONS LIVING CENTER | STREET ADDRESS, CITY, STATE, ZIP 2800 HIGHWAY TT | |||||||||
For information on the nursing home’s plan to correct this deficiency, please contact the nursing home or the state survey agency. |
(X4) ID PREFIX TAG | SUMMARY STATEMENT OF DEFICIENCIES (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION) | |
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F 0880 Level of harm – Minimal harm or potential for actual harm Residents Affected – Many | (continued… from page 5) catheter and tubing or before he/she left the resident’s room. Observation on 09/06/18 at 11:42 A.M., showed Licensed Practical Nurse (LPN) C provided suprapubic catheter (tube surgically inserted into the bladder to drain urine) care for Resident # 232. The LPN wiped around the insertion cite multiple times with the same area of the gauze, and wiped the resident’s open wound multiple times with the same area of gauze during wound care. Additionally, the LPN placed dry gauze into the resident’s open wound after he/she touched the skin around the wound and used his/her finger to place the packing to the resident’s hip wound. Observation on 9/6/18 at 11:47 A.M., showed CNA I and CNA H entered Resident #85’s room to provide incontinence care. Further observation showed CNA H cleansed the resident’s buttocks. Additional observation showed the CNA then touched the resident’s clean brief, sheet, and package of wipes with the same soiled gloves. Observation on 09/06/18 at 5:26 P.M., showed LPN C touched Resident #124’s medications with his/her bare hands during medication administration. 5. During an interview on 09/07/18 at 2:00 P.M., LPN E said staff are expected to spray cleanser on the gauze pad and clean the wound using a different area of the gauze with each wipe when they cleanse a wound. Staff should clean a suprapubic catheter with a circular motion and use a clean area of the cloth or gauze with each wipe. Staff should wipe front to back when they provide incontinence care, and the cloth or wipe should not touch the resident anywhere before staff use it to clean the resident’s perineal area. Staff should change their dirty gloves and wash their hands before touching the resident or their belongings. When staff provide wound care, they are expected to use a q-tip to pack a wound and not their finger, the packing material should be placed directly into the wound, and the packing material should not touch the skin area on the outside of the wound. Staff should wash their hands after they touch a resident’s catheter bag and tubing, and before they leave the room. During an interview on 09/07/18 at 2:17 P.M., CNA F said when staff clean around a suprapubic catheter, they are expected to use a new wipe for each wipe and during any care the wipe should not touch anything before staff use it to clean a resident. When providing incontinence care to female residents, staff should wipe from front to back and change their gloves and wash their hands before they continue to touch the resident or their belongings. Staff should wash their hands after they touch a resident’s belongings or catheter bag and when they leave a resident’s room. | |